Product Warranties

How do you get assistance with a warranty claim?

If you are considering placing a warranty service claim, please contact Sleep Innovations^® at 1-888-999-0499 or e-mail us at: customerservice@sleepinnovations.com

A simple claim form must be completed and submitted with a copy of the original purchase receipt for proof of purchase date or your packing slip and all law tags. You must provide transportation or accept freight charges to and from the nearest Sleep Innovations^® factory for inspection of the warranted product (if requested), return of the product for repair, or replacement of the product. Products must have been purchased at a valid retailer (not through a private third party). Products may not be replaced outside the continental US and Canada.

For detailed warranty information, please contact our Consumer Call Center at 1-888-999-0499, Monday–Friday, 9am–6pm EST, excluding holidays.